Privacy policy

Who I am

I am Bright Beginnings Cleaning, also known as Medway Cleaning, a cleaning business covering Medway & Kent. I am the person responsible for your personal data. You can contact me on 07453 347574 or at medwaycleaning@icloud.com.

What I collect

When you use the quote form, I collect your name, phone number, email address, the services you need, how often you need them, your area & your post code. When you use the contact form, I collect your name, phone number, email address & your message.

Why I use it

I use your details only to reply to your enquiry, give you a quote & arrange any cleaning you ask for. I do not sell your details & I do not send marketing unless you have asked for it.

Legal basis

I use your details because you asked me to take steps towards a booking, & because I have a legitimate interest in answering enquiries made to my business.

Where it is kept

Form enquiries are emailed to me & also saved in this website’s database, which is held with my website host. I may share details with service providers only where needed to run the website & email, such as my hosting & email providers.

How long I keep it

I keep enquiry details for up to 12 months after our last contact, or for as long as I clean for you & for a reasonable time afterwards for my business records. After that I delete them.

Cookies

This website uses Google Site Kit to understand how the site is used, which may set cookies in your browser. You can block or delete cookies in your browser settings.

Your rights

You can ask me to show you the details I hold about you, correct them, or delete them, by contacting me using the details above. If you are unhappy with how I handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

This policy was last updated in October 2026.